Legal & Privacy

Transparent. Secure. Responsible.

At Yeah Hostels, we’re committed to making your experience enjoyable from the moment you visit our website to the day you check out.

That includes respecting your privacy, protecting your personal information and being transparent about how we use your data.

Our goal is simple: create great travel experiences while keeping your information safe and secure.

Privacy Policy

Your Privacy Matters

When you browse our website, make a booking or stay with us, we may collect certain information that helps us provide a smooth, secure and personalised experience.

We only collect information that is necessary to manage your reservation, improve our services and comply with applicable legal requirements.

Information We Collect

Depending on how you interact with Yeah Hostels, we may collect:

Personal information such as your name, email address, phone number, nationality and identification details where required by law.
Reservation details, including your stay dates, accommodation type and payment information.
Website usage data such as IP address, browser type, cookies and analytics information that help us improve your online experience.

How We Use Your Information

Your information allows us to:

Confirm and manage your reservations.
Process secure payments.
Communicate important information before, during and after your stay.
Provide customer support.
Meet legal obligations for guest registration.
Improve our services, website and guest experience.

We never collect more information than we need.

Sharing Your Information

Your privacy is important to us.

We never sell or trade your personal information.

Your data may only be shared with trusted service providers that help us operate our business—such as booking platforms, payment providers or technology partners—or with public authorities when legally required.

Cookies

Better Browsing, Better Experience

Like most modern websites, we use cookies to make your browsing experience faster, more personalised and easier to use. Cookies also help us understand how visitors use our website so we can continue improving it. You can manage or disable cookies at any time through your browser settings.

Data Retention

We keep your personal information only for as long as necessary to:

Manage your reservation.
Provide our services.
Meet legal and accounting obligations.
Resolve customer requests when required.

When your information is no longer needed, it is securely deleted or anonymised.

Your Rights

You remain in control of your personal information.

Depending on your location and applicable legislation, you may request to:

Access the personal data we hold.
Correct inaccurate information.
Delete your personal data where legally possible.
Restrict or object to certain types of processing.
Withdraw your consent where applicable.

If you wish to exercise any of these rights, simply contact us.

If you have any questions about this Privacy Policy or how your personal information is handled, we’re here to help.

Yeah Hostels

📧 info@yeahhostels.com (Barcelona)
📧 info.lisboa@yeahhostels.com (Lisboa)

For hostel-specific enquiries, please visit our Contacts page to find the details for our Lisbon and Barcelona locations.

Website Terms

By using the Yeah Hostels website, you agree to use it responsibly and lawfully.

All website content—including text, photography, branding, graphics and design—is protected by copyright and may not be copied, reproduced or distributed without prior written permission.

While we do our best to ensure all information is accurate and up to date, availability, prices and services may change without prior notice.

Our Commitment

Travelling should be exciting, inspiring and worry-free.

That’s why we’re committed not only to creating memorable stays, but also to protecting your privacy, respecting your rights and operating with transparency every step of the way.

Thank you for choosing Yeah Hostels.

Locations

Yeah Hostels

Contact us